TRUST & SECURITY
HOW HAI PROTECTS WHAT ASSOCIATIONS AND THEIR
MEMBERS SHARE
Security and confidentiality are not the same thing. Both are built into every HAI engagement by design. Here's what that means in practice.
TRUSTED BY INDUSTRY LEADERS:
HOW HAI SAFEGUARDS CONFIDENTIAL DATA
At HAI, collective intelligence is the aggregation of member-supplied data into trusted, governed, industry-level insight that no single organization can create on its own. It's a living asset, built through sustained participation, clear governance, and disciplined execution.
That participation depends entirely on confidence in how information is handled and protected — which is why HAI places equal emphasis on information security and data confidentiality. Below, explore how each is built into every HAI-backed program by design.
DATA CONFIDENTIALITY
THE FOUNDATION THAT MAKES OUR
DATA PROGRAMS POSSIBLE
Association data programs are built on a straightforward exchange: member companies contribute information about their operations, and in return they receive aggregated, anonymized industry-level intelligence they could not generate on their own. That exchange depends on every participant having complete confidence in how their data is handled and protected.
Data confidentiality is the core design principle of data exchange programs. Every decision associations make about program structure, governance, and delivery starts there.
WHAT MEMBERS CONTRIBUTE
AGREED UPON INDUSTRY METRICS
Defined in advance by the program's governance structure. Company-level submissions stay confidential in proprietary systems built to enforce the aggregation rules set by the association and its legal counsel before launch.
THE ROLE OF A NEUTRAL THIRD PARTY
AN INDEPENDENT DATA STEWARD
HAI operates separate from the competitive dynamics within any industry — applying the association's governance rules with no stake in any individual member's outcome, reducing antitrust exposure for everyone involved.
HOW PROGRAMS ARE BUILT
TRUSTED, ESTABLISHED IN PHASES
Discovery, consensus building, legal consultation, and a proof of concept all come before any ongoing, full-scale program is built — letting confidentiality commitments be demonstrated through execution from day one.
WHAT IT MAKES POSSIBLE
MEASURABLE PROGRAM VALUE
When confidentiality is designed in rather than added on, the result is higher participation, better data quality, stronger long-term engagement, and greater strategic relevance for the association.
A compliant governance framework sets the program's policies before any data is collected — what's submitted, how it's used, who can access outputs, and under what conditions insights are released. HAI applies those rules consistently as a partner in governance, not the author of it.
When members understand exactly how their information is protected, and see those protections upheld in practice, participation grows — and that participation is what the program's value depends on.
INFORMATION SECURITY
HOW WE PROTECT INDUSTRY DATA AT EVERY STAGE
Before any association commits to a data program, its board, legal counsel, and member leadership need confidence in how their information is protected. Robust information security provides that — and reduces reputational and operational risk along the way.
PURPOSE-BUILT PLATFORMS
HAI's platforms are built specifically for the collection, validation, and delivery of industry data. Access is controlled through identity management and role-based permissions. A least-privilege philosophy governs daily operations — every user accesses only what their role requires.
ALIGNMENT WITH RECOGNIZED FRAMEWORKS
HAI aligns its security practices with recognized frameworks such as NIST CSF and SOC 2 principles where applicable, covering access control, asset management, incident response, and risk mitigation. We're transparent about our principles and governance — and deliberate about what we don't disclose, where transparency itself could introduce risk.
⏺ Data encryption at rest and in transit
⏺ Formal risk management with tracked remediation
⏺ Ongoing security training for staff
⏺ Access logging and audit trails
⏺ Vulnerability management program
⏺ SOC service with layered threat monitoring
⏺ Quarterly disaster recovery testing
ON-GOING ASSESSMENT AND ACCOUNTABILITY
HAI engages an independent security firm each year for a comprehensive third-party assessment of its information security program. The results consistently show a strong, well-managed posture aligned with recognized standards, including NIST.
COMPREHENSIVE
Controls across governance, physical security, and technical systems
DISCIPLINED
Defined policies, procedures, training, and accountability
BALANCED
Addresses both human and technology-driven risk
CONTINUOUSLY IMPROVING
Structured approach to identifying risk over time
CREDENTIALS AND COMPLIANCE
DOCUMENTATION FOR COMPLIANCE, LEGAL, AND PROCUREMENT TEAMS
This section is reserved for HAI's specific credentials and compliance documentation. Once confirmed, this becomes the page compliance and procurement teams reference directly during evaluation.
SOC 2 TYPE II
Awaiting Confirmation
NIST CSF ALIGNMENT
Awaiting Confirmation
DISASTER RECOVERY
Confirm Details
THIRD-PARTY ASSESSOR
Name Needed
AUDIT TRAIL ACCESS
Confirm Process
SSO / MFA SUPPORT
Confirm Details
QUESTIONS ABOUT OUR
SECURITY PRACTICES?
For associations evaluating a data program partner, HAI makes credentials
and operational discipline available as part of any evaluation conversation.